Type DELETE to confirm, then tap Delete. If you have not signed in recently, the app asks you to sign in again first.
Deletion happens immediately.
Without the app
Email contact@ommabee.com from the email address on your account, with the subject “Delete my account”. We delete the account and confirm by email.
What is deleted
Your account and sign-in, including linked Google or Apple sign-in.
Your listings and their photos, which also leave search.
Your drafts and uploads, saved items, profile and profile picture, and block list.
Your inbox and conversations, search history and personalization data.
What is kept, and for how long
Messages you sent to other people stay with them, shown as from “Deleted user”, until they expire 180 days after they were sent. Your name is removed from them immediately.
Messages we declined to deliver (our safety check refused them) are kept for 180 days after they were sent, to handle abuse and meet legal obligations.
Messages other people sent to you are removed from your account at once, and your account is unlinked from the recipient field of our copy of them. The sender keeps their own message. A technical conversation key on that copy can still contain your account identifier until the copy expires after 180 days.
Messages and safety reports sent to OmmaBee Support stay with Support, shown as from “Deleted user”, until they expire 180 days after they were sent. We keep them to handle abuse and meet legal obligations.
Database backups keep up to 35 days of history. They are not restored into the live service.